Terms of Service

Who you are agreeing with

Siavash Ghanbari Hamzehkolaei, sole proprietorship, not entered in the commercial register, Helene-Jacobs-Straße 26, 14199 Berlin, Germany. hello@focus-crew.com. Full details in the Impressum.

What FocusCrew is

A focus timer, planner and habit tracker with a small crew behind it, on the website and in the apps for iOS and Android. These terms cover all three; it is one service with one account.

It is early. Features change, and the product is under active development.

If you got the app from the Apple App Store or Google Play, their store terms apply to the download as well. Apple and Google are not parties to this agreement and are not responsible for FocusCrew.

Your account

You must be 16 or older. You need a valid email address, one account per person. Keep your password to yourself — anyone who has it can sign in as you.

Paid plans are for people 18 or older, or younger with the consent of a parent or guardian.

What it costs

The Free plan costs nothing. Pro and Max are monthly subscriptions at the prices on the pricing page, VAT included. A subscription renews every month until you cancel it.

Who sells it to you. Paid plans are sold through Link, part of Stripe, which acts as the reseller (merchant of record): Stripe charges you, collects and pays the VAT, sends your receipts and invoices, and handles payment questions and refunds. Its terms for the purchase (link.com/terms) are shown at checkout and apply to the payment; these terms apply to FocusCrew itself. Your bank statement shows LINK.COM* FOCUS-CREW.COM.

You can cancel at any time — under Settings → Your plan → Cancel subscription, on the Verträge hier kündigen page (no sign-in needed), or in your Link account. You keep the paid plan until the end of the month you have paid for; nothing is charged after that. If a payment fails, Stripe tries again for a while before the plan returns to Free.

Right of withdrawal. If you are a consumer in the EU you may withdraw from a subscription within 14 days of buying it, without giving a reason — through Link’s support, or by writing to hello@focus-crew.com and we will arrange it. Because the plan starts as soon as you buy it, at your request, the refund may be reduced for the days already used. Link’s purchase terms set out the details of withdrawal for the payment it handles.

Your plan decides how much you can create — projects, labels and crews — as listed on the pricing page. Nothing you already made is deleted if your plan changes; you only stop being able to add more above the plan’s limits.

Buying in the iPhone app. In the iPhone app, Pro and Max are sold by Apple as monthly subscriptions at the price the App Store shows. Apple charges your Apple ID when you confirm, and the subscription renews automatically every month unless you turn it off at least 24 hours before the month ends — in Settings → your name → Subscriptions on the iPhone, where Apple also handles refunds. Apple’s standard licence terms apply to the purchase; these terms apply to FocusCrew itself. A plan bought from Apple is managed on the iPhone, one bought on the website on the website — one at a time.

What you post

Crew chat messages, crew names and pictures, challenges, to-dos in shared projects, messages to us and anything else other people can see must not be illegal, harassing, hateful or sexual, and must not be spam. Do not falsify focus data, disrupt the service or get into other people’s accounts.

There is no tolerance for abuse. Anyone can report a crew, a member or a chat message from inside the product, and block a person so their chat messages are hidden. We read every report within a day. Crew moderators and our team can remove content and remove members who break these rules, and we may suspend or close an account that breaks them, and will tell you why. Some offensive words are hidden automatically in crew chat.

Your content stays yours. You give us only the permission we need to store it and show it to the people you share it with — nothing more, and it ends when you delete it or your account.

Your data

What we store and why is set out in the Privacy Policy.

Ending it

You can stop using FocusCrew and delete your account whenever you like — see Delete your account.

Liability

We work to keep FocusCrew available and correct, but short interruptions for maintenance or outside our control can happen. We are fully liable for intent and gross negligence, for injury to life, body or health, and wherever mandatory law (such as the Product Liability Act) says so. For slight negligence we are liable only for breaching an obligation essential to the service, and then only for the typical, foreseeable damage. Beyond that, our liability is excluded. Your statutory rights as a consumer — including for paid plans — are not limited.

Governing law

German law applies. If you are a consumer living in another EU country, the mandatory consumer protection rules of that country still protect you.